BSB20115 Certificate II in Business

BSB20115 Certificate II in Business will teach you administrative practices, as well as provide you with the basic skills and knowledge to work in a variety of business environments.

This qualification reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and working under direct supervision.

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Study Mode
  • Blended Delivery
Total Units12 (1 Core unit + 11 Elective units)
Duration of CourseUp to 12 months
RecognitionNationally recognised training
Start DateEnrol anytime

Entry requirements


Minimum age

You will need to be at least 16 years old. If you are under 18 your enrolment form will need to be signed by a parent or guardian.


Computer requirements

In order to complete the online components of this course you will need regular access to the following:

  • Laptop or desktop computer with working speakers or headphone points;
  • Internet: High speed internet such as Broadband or ADSL

Career outcomes

  • Administration Assistant
  • Clerical Worker
  • Data Entry Operator
  • Information Desk Clerk
  • Office Junior
  • Receptionist

Course units

Pathways to further study

If your goal is to progress to higher level skills or management, this certificate course will provide a solid foundation upon which to progress into the following;

  • Certificate III in Business
  • Certificate VI in Business
  • Diploma of Business
  • Diploma of Leadership and Management