Business

1 - BSB20115 Certificate II in Business

BSB20115 Certificate II in Business will teach you administrative practices, as well as provide you with the basic skills and knowledge to work in a variety of business environments.

This qualification reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and working under direct supervision.

Download and print a course flyer here

Who is this course designed for?

BSB20115 Certificate II in Business is ideal if you are looking to gain entry-level employment into an office environment.

Why study with Axial?

  • We have a proud history of training for over 18 years.
  • You have the opportunity to receive face-to-face support from dedicated trainers with proven ‘real world’ experience.
  • We encourage you throughout the training and assessment process.
  • You have access to the latest e-learning technology and resources.


How do I complete this course?

Online with trainer support available on campus on the designated day.

Alternatively, if you are based in Townsville, you can complete the qualification in the classroom.

Campus based trainer support days

Brisbane - Friday
Toowoomba - Friday
Townsville - Friday
Townsville Campus

At our Townsville campus we offer our students the option to complete this qualification in class. This involves 20 hours (two and a half days) per week in the classroom with a course duration of 18 weeks + 5 weeks break. You will be supplied with all learning resources and equipment including a computer to use in the classroom. Kitchen facilities are available on campus.

Course units

Axial's BSB20115 Certificate II in Business is made up of the following 12 units:

  • > BSBCMM201 Communicate in the workplace                                      

  • > BSBCUS301 Deliver & monitor a service to customers

  • > BSBIND201 Work effectively in a business environment                    

  • > BSBINM201 Process & maintain workplace information

  • > BSBINN201 Contribute to workplace innovation                                    

  • > BSBITU212 Create & use spreadsheets                                                      

  • > BSBWHS201 Contribute to health & safety of self & others

  • > BSBWOR301 Organise personal work priorities & development

  • > BSBSUS201 Participate in environmentally sustainable work practices

  • > BSBWOR203  Work effectively with others

  • > BSBITU213 Use digital technologies to communicate remotely

  • > BSBITU211 Produce digital text documents


Course length for online study

Study at your own pace within the expected course duration of 12 months.

Recognition of Prior Learning

Recognition of Prior Learning (RPL) is ideal for people without any formal qualifications. No matter how, when or where you acquired your skills, you can still receive a full or partial qualification based on your experience gained through various work or life situations.

Entry requirements

Basic computer skills, literacy and numeracy skills.

Equipment requirements

You will need access to a computer with Office software including PowerPoint, Word and Excel or equivalents, the internet, a printer and a telephone to complete this qualification.

Government funding and incentives

Some applicants may be eligible for funding from the Queensland Government via the User Choice program.

enq

Contact Form

Please complete the form to send an e-mail message to this contact, and click send to send. Please remember to include your name and any other contact details you are happy for us to contact you by.

* Your name:
* Your E-mail:
* Your Phone #:
Subject:
* Message:
 
 

(Note: Your IP Address will be recorded when you click Send to comply with anti-spam policies.)

Contact Form

Please complete the form to send an e-mail message to this contact, and click send to send. Please remember to include your name and any other contact details you are happy for us to contact you by.

* Your name:
* Your E-mail:
Subject:
* Message:
 
 

(Note: Your IP Address will be recorded when you click Send to comply with anti-spam policies.)

Contact Form

Please complete the form to send an e-mail message to this contact, and click send to send. Please remember to include your name and any other contact details you are happy for us to contact you by.

* Your name:
* Your E-mail:
* Your Phone #:
Subject:
* Message:
 
 

(Note: Your IP Address will be recorded when you click Send to comply with anti-spam policies.)

Contact Form

Please complete the form to send an e-mail message to this contact, and click send to send. Please remember to include your name and any other contact details you are happy for us to contact you by.

* Your name:
* Your E-mail:
Subject:
* Message:
 
 

(Note: Your IP Address will be recorded when you click Send to comply with anti-spam policies.)

Enquiry Form

Please complete the form to send an e-mail message to this contact, and click send to send. Please remember to include your name and any other contact details you are happy for us to contact you by.
Invalid Input
Invalid Input
Invalid Input
Invalid Input
Invalid Input
Invalid Input
Invalid Input
Invalid Input
Invalid Input