A qualification designed to provide students with the skills and knowledge of industry operations to equip them for work in various hospitality settings.
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Axial’s SIT40416 Certificate IV in Hospitality is a qualification designed to provide students with the skills and knowledge of industry operations to equip them for work in various hospitality settings, such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops in a team leader or supervisor role.
This qualification is best suited to those presently employed or those who are experienced in the hospitality industry and includes units such as: Customer Service, First Aid, RSA, Espresso Machine Operation, Customer Service, Mentoring & Supervision and Customer Service Management.
What is the duration of the course?
Our classroom based environment will take up to 37 weeks to complete with up to 31 weeks of class time. (please note: this may vary according to entry dates)
|SITXFSA001||Use hygienic practices for food safety||E(A)|
|SITXCCS006||Provide service to customers||E(I)|
|SITXFIN001||Process financial transactions||E(I)|
|SITHFAB005||Prepare and serve espresso coffee||E(B)|
|SITXCOM002||Show social and cultural sensitivity||E(I)|
|SITHFAB002||Provide responsible service of alcohol||E(B)|
|SITXWHS003||Implement and monitor work health and safety practices||C|
|SITXWHS002||Identify hazards, assess & control safety risks||E(B)|
|SITHIND002||Source and use information on the hospitality industry||E(B)|
|HLTAID003||Provide First Aid||E(B)|
|BSBITU306||Design and produce business documents||E(B)|
|BSBFIA301||Maintain financial records||E(B)|
|SITXFIN003||Manage finances within a budget||C|
|SITHIND004||Work effectively in hospitality service||C|
|SITXHRM001||Coach others in job skills||C|
|SITXMGT001||Monitor work operations||C|
|SITXHRM003||Lead and manage people||C|
|SITXCCS007||Enhance customer service experiences||C|
|SITXCCS008||Develop and manage quality customer service practices||E(I)|
|BSBDIV501||Manage diversity in the workplace||C|
Units that have pre-requisites requirements
|SITHFAB005||Prepare and serve espresso coffee||SITXFSA001|
How does Axial Training deliver the course?
►Blended classroom learning and assessment with extensive trainer support.
Why study with Axial Training?
► We have a proud history of training in Queensland for over 18 years.
► You have the opportunity to receive support from dedicated trainers with proven ‘real world’ experience.
► We encourage you throughout the training and assessment process.
► You have access to the latest e-learning technology and resources.