Hospitality Courses

First-class vocational hospitality courses that accommodate work and study


Flexible training

Our vocational education approach can help you manage both work and study.


We’re here to serve

Our Certificate II & IV in Hospitality could be the check-in you need to kickstart your career.


Accredited and recognised nationally

Our hospitality training courses are fully accredited and recognised across the nation.

Certificate II, III & IV in Hospitality | Advanced Diploma - RSA

3 - SIT40416 Certificate IV in Hospitality

A qualification designed to provide students with the skills and knowledge of industry operations to equip them for work in various hospitality settings.

Download and print a course flyer here

Axial’s SIT40416 Certificate IV in Hospitality is a qualification designed to provide students with the skills and knowledge of industry operations to equip them for work in various hospitality settings, such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops in a team leader or supervisor role.

This qualification is best suited to those presently employed or those who are experienced in the hospitality industry and includes units such as: Customer Service, First Aid, RSA, Espresso Machine Operation, Customer Service, Mentoring & Supervision and Customer Service Management.  

What is the duration of the course?

Our classroom based environment will take up to 37 weeks to complete with up to 31 weeks of class time.  (please note: this may vary according to entry dates) 


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Code Title Type
SITXFSA001 Use hygienic practices for food safety E(A)
SITXCCS006 Provide service to customers E(I)
SITXFIN001 Process financial transactions E(I)
SITHFAB005 Prepare and serve espresso coffee E(B)
SITXCOM002 Show social and cultural sensitivity E(I)
SITHFAB002 Provide responsible service of alcohol E(B)
SITXWHS003 Implement and monitor work health and safety practices C
SITXWHS002 Identify hazards, assess & control safety risks E(B)
SITHIND002 Source and use information on the hospitality industry E(B)
HLTAID003 Provide First Aid E(B)
BSBITU306 Design and produce business documents E(B)
BSBFIA301 Maintain financial records E(B)
SITXFIN003 Manage finances within a budget C
SITHIND004 Work effectively in hospitality service C
SITXHRM001 Coach others in job skills C
SITXMGT001 Monitor work operations C
SITXHRM003 Lead and manage people C
SITXCCS007 Enhance customer service experiences C
SITXCOM005 Manage conflict C
SITXCCS008 Develop and manage quality customer service practices E(I)
BSBDIV501 Manage diversity in the workplace C



Units that have pre-requisites requirements



SITHFAB005 Prepare and serve espresso coffee SITXFSA001


How does Axial Training deliver the course?

►Blended classroom learning and assessment with extensive trainer support.


Why study with Axial Training?

► We have a proud history of training in Queensland for over 18 years.

► You have the opportunity to receive support from dedicated trainers with proven ‘real world’ experience.

► We encourage you throughout the training and assessment process.

► You have access to the latest e-learning technology and resources.



If you love to serve and enjoy working with people, study Hospitality with us today

Our hospitality students are hard-working, dedicated individuals that strive to provide an experience, not just service. Our vocational approach means you can balance both work and study in an environment that’s familiar and comfortable. 

Here are just a few of the benefits of choosing Axial to study Hospitality:-

  • Our onsite training gives students real-world hospitality environments to learn in
  • Over 100,000 students have finished courses with Axial
  • We have worked with over 15,000 businesses 
  • Multiple experienced trainers on hand
  • Accountable and trackable outcomes
  • Government and Federal funding available
  • Student Progress Employer Portal

If you or one of your workers want to advance their skills in a professional and friendly training environment talk to us today about our Certificate III & IV hospitality courses on 1300 729 425 or apply online.

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