Customer Service and Team Excellence Builder

$250.00

Have you got a passion to lead, serve others, or support a service or product you truly believe in? Do you want to create memorable customer experiences and make smarter business decisions? Then look no further, join our two-day course on customer service and effective team management skills.

Description

In today’s competitive business environment, standing out from the crowd is crucial. In this course, you will become part of our classroom community, where you will experience customer service training with short and practical training, which caters for a broad range of topics, such as product and service knowledge development, service delivery and monitoring, and the use of multiple information systems, all adhering to key performance indicators for workplace leadership.

Course Duration

2 days

Delivery Mode

Online or face to face

Location

Brisbane campus and/or TV campus or online