BSB20120 Certificate II in Workplace Skills

Studying a BSB20120 Certificate II in Workplace Skills can be beneficial for various reasons, particularly if you are looking to enhance your employability and develop essential skills that are valuable in the workplace. Here are some key reasons why pursuing this certificate might be advantageous:

1. Basic Workplace Skills: The certificate focuses on providing fundamental workplace skills that are sought after by employers across different industries. These skills are essential for any job and can make you a more valuable asset to potential employers.
2. Entry-Level Employment: The certificate is designed to prepare individuals for entry-level positions in the workforce. It can be an excellent option if you are just starting your career and need a qualification to demonstrate your capabilities to employers.
3. Industry Recognition: The BSB20120 Certificate II in Workplace Skills is a nationally recognized qualification in Australia. Having this certificate can give you an edge over other candidates who don't possess any formal qualification or training.
4. Career Development: If you are already employed, completing this certificate can help you advance in your current job or explore new opportunities within your organization. Employers often appreciate employees who take the initiative to improve their skills.
5. Skill Diversification: The certificate covers a range of skills, including communication, teamwork, problem-solving, and using digital technologies. These skills can be transferable across various industries and roles, allowing you to adapt to different work environments.
6. Confidence Building: Obtaining a certificate in workplace skills can boost your self-confidence and give you a sense of accomplishment. This newfound confidence can positively impact your work performance and interactions with colleagues and superiors.
7. Pathway to Further Education: If you plan to pursue higher qualifications in the future, the certificate can serve as a stepping stone. It may provide you with credits or recognition of prior learning towards other higher-level courses.
8. Practical Learning: The certificate often involves practical, hands-on learning experiences, which can be especially beneficial for individuals who learn best through real-world application.
9. Networking Opportunities: During the course, you'll have the chance to meet and interact with fellow students, trainers, and industry professionals. Networking can lead to valuable connections and potential job opportunities.
10. Enhanced Employability: Employers value candidates who have invested in their personal and professional development. Completing the certificate shows your commitment to learning and improving yourself, making you a more attractive candidate in the job market.

Remember, while a BSB20120 Certificate II in Workplace Skills can be beneficial, it's essential to align your educational and career goals to make the most out of the program. Consider your interests, long-term plans, and the specific skills you want to develop before enrolling in any course.

The BSB20120 Certificate II in Workplace Skills provides a solid foundation for various entry-level positions across different industries. While it is not a specialized qualification, it equips individuals with essential workplace skills that can be applied in a wide range of job roles. Here are some potential career pathways that can be pursued after completing the certificate:

1. Administrative Assistant: Certificate holders can work as administrative assistants, providing support to organizations by managing paperwork, scheduling appointments, and assisting with basic office tasks.
2. Customer Service Representative: With strong communication and interpersonal skills, certificate holders can work in customer service roles, addressing customer inquiries and resolving issues.
3. Retail Sales Associate: The certificate can be beneficial for those seeking employment in retail settings, where communication and teamwork are crucial for delivering excellent customer service.
4. Receptionist: Certificate holders can find opportunities as receptionists, managing front desk operations, greeting visitors, and handling phone calls.
5. Data Entry Operator: Individuals with good data entry and computer skills can work in data entry positions, inputting and maintaining information in databases.
6. Call Center Operator: The certificate can be useful for call center operators who handle incoming and outgoing calls, addressing customer concerns, and providing information.
7. Team Member or Assistant in Various Industries: The certificate prepares individuals for entry-level roles in diverse industries, such as hospitality, tourism, healthcare, and construction.
8. Junior Office Administrator: Graduates can start their careers as junior office administrators, supporting administrative tasks within a department or organization.
9. Warehouse or Logistics Assistant: Those with strong organizational skills can work in warehouse or logistics roles, assisting with inventory management and order processing.
10. Sales Support: Certificate holders can assist sales teams with administrative tasks, documentation, and customer follow-ups.

It's important to note that the BSB20120 Certificate II in Workplace Skills is designed as a starting point for building foundational skills. Many individuals use it as a stepping stone to further their education and pursue higher-level qualifications in specific fields or industries. As individuals gain more experience and additional qualifications, they can progress into more specialized and advanced roles within their chosen career paths.

Studying the BSB20120 Certificate II in Workplace Skills online can offer several advantages and flexibility that traditional in-person learning might not provide. Here are some reasons why studying this certificate online could be a viable option:

1. Flexibility: Online learning allows you to study at your own pace and set your own schedule. This flexibility is particularly beneficial if you are currently working or have other commitments that make attending in-person classes challenging.
2. Accessibility: With online courses, geographical barriers are no longer an issue. You can enroll in a program offered by a reputable institution regardless of your location, giving you access to a broader range of options.
3. Convenience: Online learning eliminates the need for commuting to a physical campus, saving you time and money. You can study from the comfort of your home or any other location with internet access.
4. Self-Paced Learning: Some online courses offer self-paced learning, meaning you can progress through the material at a speed that suits you best. This can be especially beneficial if you find certain topics easier or more challenging than others.
5. Personalized Learning: Online platforms often use adaptive learning technologies that personalize the learning experience based on your strengths and weaknesses. This can enhance the effectiveness of your study and help you focus on areas that need improvement.
6. Access to Resources: Online courses typically provide a wealth of resources, including multimedia lectures, interactive quizzes, digital textbooks, and online forums for discussions with instructors and other students.
7. Improved Digital Skills: Engaging in online learning naturally develops your digital literacy and comfort with using various online tools and technologies—skills that are increasingly valuable in the modern workplace.
8. Cost-Effectiveness: Online courses can sometimes be more affordable than their in-person counterparts, as they often have fewer overhead expenses. Additionally, you save money on transportation, meals, and accommodation associated with attending physical classes.
9. Individualized Support: While studying online, you can still receive support from instructors through email, discussion forums, or virtual office hours. This one-on-one attention can be beneficial when you need clarifications or have questions about the course content.
10. Work-Life-Study Balance: For those who are already employed or have family commitments, online learning offers the flexibility to balance work, life, and study more effectively.

We utilise a cloud-based online learning medium that enables our students and educators to interact anytime and anywhere. Through on-campus classes and online lessons, we are able to employ a “Blended Learning” technique that has proved to be the most flexible mode of delivery.

The Axial LIMEroom provides all our students with easy access to mentors, educators, libraries, resources, IT support and more. Whether the student is onsite or learning remotely, LIMEroom will always be available to them to foster an enjoyable and transparent learning experience.

Our educators and administrative staff are fully dedicated to providing the best learning environment and outcomes for all of our students. We are highly passionate about how education can transform lives for the better. This is why we, ourselves, are lifelong learners, actively engaging in peer-to-peer learning, seminars and workshops.

Learn more about the Axial team here.

• Queensland Government-Subsidised Training Provider through Skills Assure
• CRICOS# 03452C
• RTO# 2437
• ABN# 150 77 405 442