RTO Policies and Procedures

Domestic Policies

  • Domestic Privacy Policy

  • Access, Equity and Diversity Policy

  • C3G and HLS Refund Policy

  • Complaints and Appeals Policy

  • Continuous Improvement Policy

  • Fee For Service Refund Policy

  • Language, Literacy and Numeracy (LLN) Policy and Procedure

  • Online Learning Policy

  • RPL Policy and Procedure

  • Training and Assessment Policy

  • UC Employer Resource Assessment Policy

  • UC Student Eligibility Policy

  • User Choice Financial Hardship Exemption Policy

  • User Choice Refund Policy

International Policies

  • International Privacy Policy

  • Access, Equity and Diversity Policy

  • Complaints and Appeals Policy

  • Course Attendance Policy

  • Course Progress Policy

  • COVID 19 Vaccination Requirements Policy

  • Credit Transfer Policy

  • Deferment, Suspension and Cancellation Policy

  • Disciplinary Policy

  • Fees Deferral (Financial Hardship) Policy

  • Formalisation of Enrolment Policy

  • International Student Support Policy

  • Minimum Academic Entry Requirements Policy

  • Minimum English Language Level Policy

  • Recognition of Prior Learning Policy

  • Refund Policy

  • Student Ambassador Policy

  • Student Code of Conduct

  • Student Recruitment Policy

  • Student Scholarship Policy

  • Student Transfer Policy

  • Workplace Health & Safety Policy

  • Younger Students Policy