BSB20120 Certificate II in Workplace Skills
The BSB20120 Certificate II in Workplace Skills reflects the role of individuals in a variety of entry-level Business Services job roles. This qualification also reflects the role of individuals who have not yet entered the workforce,
and are developing the necessary skills in preparation for work.
These individuals carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. They perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.
| col a | col b |
|---|---|
| Study Mode |
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| Total Units | 10 (5 Core units + 5 Elective units) |
| Duration of Course | Up to 12 months |
| Recognition | Nationally recognised training |
| Start Date | Enrol anytime |
Entry requirements
Minimum age
You will need to be at least 16 years old. If you are under 18 your enrolment form will need to be signed by a parent or guardian.
Computer requirements
In order to complete the online components of this course you will need regular access to the following:
- Laptop or desktop computer with working speakers or headphone points;
- Internet: High speed internet such as Broadband or ADSL
Career outcomes
- Administration Assistant
- Clerical Worker
- Data Entry Operator
- Information Desk Clerk
- Office Junior
- Receptionist
Course units
Pathways to further study
If your goal is to progress to higher level skills or management, this certificate course will provide a solid foundation upon which to progress into the following;
- Certificate III in Business
- Certificate VI in Business
- Diploma of Business
- Diploma of Leadership and Management
