SHORTCOURSE
SITSS00055
Responsible Service of Alcohol
SITSS00055 Responsible Service of Alcohol is an accredited competency that gives students the skills and knowledge to serve alcohol legally and responsibly in a bar environment. This program will equip licensees, liquor serving staff, other staff and security employees with a way to ensure compliance with liquor licensing laws in a variety of premises in Queensland.
To work and serve alcohol in a licensed venue in Queensland, all workers MUST have a valid Queensland RSA certificate, obtained by completion of this fully accredited course.v
| col a | col b |
|---|---|
| Study Mode | Blended |
| Duration of Course | 1 day |
| Total Units | 1 |
Course units
| SITHFAB002 | Provide Responsible Service Of Alcohol |
Topics Covered
- Sell or serve alcohol responsibly
- Identify issues related to the sale & service of alcohol
- Assist customers to drink within appropriate limits
- Standard drinks – beer, wine, spirits
- Monitor emotional and physical state of customers
- Acceptable proof of age
- Appropriate communication and conflict resolution
- Identify situations which pose a risk
- Assess alcohol affected customers Identify customers to whom sale or service must be refused
Use this course as an employment pathway as a
- Food & beverage attendants
- Packaged liquor salespersons
- Winery, brewery & distillery cellar door staff
- Alcohol sales representatives
