SHORTCOURSE

SITSS00055
Responsible Service of Alcohol

SITSS00055 Responsible Service of Alcohol is an accredited competency that gives students the skills and knowledge to serve alcohol legally and responsibly in a bar environment. This program will equip licensees, liquor serving staff, other staff and security employees with a way to ensure compliance with liquor licensing laws in a variety of premises in Queensland.

To work and serve alcohol in a licensed venue in Queensland, all workers MUST have a valid Queensland RSA certificate, obtained by completion of this fully accredited course.v

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Study ModeBlended
Duration of Course1 day
Total Units1
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Course units

SITHFAB002 Provide Responsible Service Of Alcohol

Topics Covered

  • Sell or serve alcohol responsibly
  • Identify issues related to the sale & service of alcohol
  • Assist customers to drink within appropriate limits
  • Standard drinks – beer, wine, spirits
  • Monitor emotional and physical state of customers
  • Acceptable proof of age
  • Appropriate communication and conflict resolution
  • Identify situations which pose a risk
  • Assess alcohol affected customers Identify customers to whom sale or service must be refused

Use this course as an employment pathway as a

  • Food & beverage attendants
  • Packaged liquor salespersons
  • Winery, brewery & distillery cellar door staff
  • Alcohol sales representatives